General

What is Satisfaction Guarantee?

Our Satisfaction Guarantee ensures that we will go above and beyond to meet your expectations. Learn more about our guarantee here.

Do you offer any promotions or discounts?

Sunday Beans periodically offers promotions and discounts to our valued customers. We believe in providing special offers to show our appreciation for your support and to make our products more accessible.

To stay informed about our latest promotions and discounts, we recommend joining our club and subscribing to our newsletter here.

By subscribing, you will receive regular updates via email regarding any ongoing promotions, exclusive discounts, and special offers.

Is Sunday Beans committed to sustainability?

At Sunday Beans, we are deeply committed to sustainability and minimizing our environmental impact. We believe in creating products that are both effective for pets and kind to the planet. We strive to use recyclable, recycled, or biodegradable materials for our products. Learn more under each product description page.

About Sunday Beans Products

Are Sunday Beans products safe?

At Sunday Beans, the safety of your beloved pets is our top priority. Manufactured and formulated with pet safety in mind, our products are designed to be safe and gentle for use on both cats and dogs.

Our products are approved by board certified veterinarians and vet dermatologists. Our ingredients are sustainably sourced, while being animal cruelty free and prioritizing using plant-based ingredients.

Are Sunday Beans products fragrance free?

We prioritize the well-being and comfort of your pets. Our products are free from artificial fragrances and essential oils to minimize the risk of potential sensitivities or allergies that some pets may experience.

What should I do if my pet has an allergy to certain ingredients?

Although our products are vet approved, if your pet has a known allergy to certain ingredients, we recommend reviewing the ingredient list of our products before use. If you have any concerns, it is always best to consult with your veterinarian.

Orders & Shipping

How long does it take to fulfill and ship my order?

We strive to fulfill and ship orders as quickly as possible. Typically, orders are fulfilled within 3 business days. Shipping times vary depending on your location. For more information, please refer to our Shipping Policy.

Once the order has been processed and shipped, a shipping confirmation email will be sent to you with tracking information.

If you have not received a tracking information email from us within 7 business days of purchase, please reach out to our customer support team at info@sundaybeansclub.com.

What should I do if my order is missing or something is wrong?

Please contact our customer support team at info@sundaybeansclub.com regarding a missing or incorrect order. Our dedicated team will be more than happy to investigate and assist in this matter promptly.

Please ensure you follow the steps below:

  • Carefully review the packing slip or invoice included with your order to confirm the items that should have been included
  • Check all packaging materials and any additional boxes or envelopes that may have been included in the shipment

My package says it is delivered but I haven't received it.

If the status of your order shows delivered but the item is nowhere to be found, please reach out to our customer support team at info@sundaybeansclub.com for assistance.

Please ensure you follow the steps below:

  • Confirm the address provided at checkout is indeed the correct address
  • Confirm with your neighbors and other family members in case they received the package on your behalf

What is your return & refund policy?

Our return & refund policy lasts up to 30 days within date of purchase. To check your eligibility for return & refund, please refer to our policy here.

For any return & refund related questions, please contact us at info@sundaybeansclub.com.

Does Sunday Beans ship internationally?

Currently, Sunday Beans does not ship outside of US and Canada at this time. We are continuously exploring opportunities to expand our shipping capabilities, and we appreciate your understanding.